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INTELLIGENCE

Tokopedia and TikTok Shop offer free certification in West Java

Support for 150 Indonesian small businesses pairs compliance assistance with digital training. Its commercial value rests on completed certificates and sustained online trading.
Illustration of a certification application beside a phone displaying generic product tiles in an abstract space.

Indonesia’s small food businesses have more time to secure halal certification, making application support and online selling skills the stronger commercial pitch for platform assistance.

Tokopedia and TikTok Shop are working with the coordinating ministry for community empowerment and the industry ministry to facilitate free halal certification and digital training for 150 small businesses in West Java. The initiative was presented in Bandung on 20 October.

Selected participants receive assistance from registration through to certificate issuance without charge, according to the platforms. Businesses meeting the criteria can access free certification through the self-declaration route. This makes eligibility and help with completing an application central to the offer.

The regulatory timetable gives sellers room to prepare. The government has extended the compliance deadline for micro and small enterprises handling food, beverages, slaughtered products and slaughtering services to 17 October 2028.

That longer runway changes the immediate business case. Certification support can help a seller prepare for compliance while developing a more credible product proposition. Its attraction is stronger when assistance reduces the work needed to finish the process, alongside removing the participant’s certification charge.

The wider programme has reached 5,000 participants since its launch in 2024, including people interested in becoming online sellers and creators. That is a broader audience than the West Java initiative’s 150 businesses; it measures programme participation, not certificates issued.

Training needs to turn into trading

Participants also receive digital marketing training covering short videos, live selling and affiliate marketing. The platforms say consultation groups will continue after the activities to help participants address difficulties selling through Tokopedia and TikTok Shop.

Pairing certification with selling support gives the offer a coherent commercial purpose. A certificate addresses product compliance; marketing skills help a business present that product to prospective customers. The return comes when the seller can use both consistently enough to generate worthwhile orders.

For participating businesses, free certification lowers the price of entering the process. The full investment decision also depends on the time spent preparing an application and any expenditure needed to make the product eligible. A zero certification charge is only part of that calculation.

Selection also limits the offer’s reach. Businesses accepted into the programme gain guided assistance, while the commercial case for expanding it depends on how efficiently that support produces completed certificates. Faster completion would make each place more useful to sellers and programme partners.

For the platforms, helping businesses prepare compliant products and learn online selling offers a route to developing their merchant base. The return depends on participants becoming active traders. Attendance alone generates little commercial value if stores remain idle or orders fail to cover sellers’ costs.

Completed certificates, time to approval and sustained store activity are the next milestones. Together with sellers’ remaining expenditure and net sales, they will determine how far the programme converts free assistance into a viable route to market.